Terms & Conditions

All enquiries and business conducted with Sure The Travel Agent (‘the Travel Agent) are done subject to Standard Terms and Conditions of Sale (‘STC’) of the Travel Agent as well as that of any third party suppliers (‘the Suppliers’), a copy of which is available on request or can be found on the Travel Agent’s website http://www.suretravel.co.za or that of the Suppliers used for each booking.
Every enquirer and person engaging in a transaction with the Travel Agent and the Supplier is deemed to have read, understood and agreed to be bound by the STC. If any enquirer or person engaging in a transaction or contemplating to do so has any misapprehension about such transaction or the implications thereof, such enquirer or person must contact the Travel Agent in person, telephonically or via e-mail indicating the misapprehension and requesting an explanation in terms of the Consumer Protection Act (‘CPA’).
Once a booking is made and paid for, it means that if the enquirer had any such misapprehension it has been explained to his/her satisfaction, onerous clauses have been brought to his/her attention & abnormal and dangerous risks have been explained to him/her as required by the CPA’